Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series can expertly handle frozen meat (excluding bones), vegetables, fruits, sausages, and more. For optimal results, we do not recommend cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the convenience of ordering our accessories separately as needed.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units will be delivered in approximately 5 days. For larger orders or custom products, delivery time will be tailored to your specifications and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for you to conduct quality inspections and market testing with confidence.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more to suit your needs.
Q6. What are your after-service terms?
Benefit from a one-year remote warranty. We provide free accessories for any quality issues, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a variety of plugs including Australian, English, American, European, and more, customized to fit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Customization with cardboard boxes is also available to meet your specific requirements.
Q9. How does your factory do quality control?
We prioritize quality control throughout the entire production process, ensuring excellence from start to finish.
Every product undergoes comprehensive 100% testing before it is packaged and shipped, guaranteeing the highest standards of quality.
Q10. What are your payment terms?
We require 100% full payment before production begins, ensuring a smooth and reliable transaction process.