Q1. Which foods can be cut, and is fresh meat suitable for slicing?
Our slicer series expertly handles frozen meat (excluding bones), vegetables, fruits, and sausages. Fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order is 1 unit, with the flexibility to purchase accessories separately as needed.
Q3. Is stock available for immediate delivery on orders and sample requests?
For 1-5 units, delivery takes around 5 days. Larger orders or custom products are negotiated based on specifications and quantities.
Q4. Can I obtain samples for market testing and quality evaluation?
Absolutely. Sample orders are ideal for both quality inspection and market testing purposes.
Q5. What are the available payment terms for your products?
We offer diverse payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What after-service terms do you provide for your products?
Enjoy a one-year remote warranty. For quality issues, free accessories are provided, though consumables are excluded from this coverage.
Q7. How many plug types are available for customer selection?
Choose from Australian, English, American, or European plugs, with customization available to meet your specific needs.
Q8. What materials are used for your packaging boxes?
Our standard machines are secured with 5 layers of Mica and foam, with an option for custom cardboard boxes if preferred.
Q9. How does your factory ensure stringent quality control?
We prioritize quality control from start to finish, ensuring excellence at every stage.
Each product undergoes comprehensive 100% testing before it is packaged and shipped to guarantee top quality.
Q10. What are your payment conditions for orders?
We require a 100% full payment prior to commencing production to ensure a smooth transaction process.