Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is versatile, perfect for cutting frozen meat (excluding bones), vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you can conveniently order accessories separately to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect approximately 5 days delivery. For larger or custom orders, delivery will be tailored to your specifications and order quantity.
Q4. Can I take samples for market testing?
Yes, sample orders are available for both quality inspection and market testing, ensuring you are fully satisfied before committing.
Q5. What are your payment terms?
We offer multiple payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more for your convenience.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. We offer free accessories for quality issues, though consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options: Australian, English, American, European, and others, all customizable to fit your specific needs.
Q8. What material is the packaging box made of?
Our machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize with cardboard boxes for tailored packaging solutions.
Q9. How does your factory do quality control?
We prioritize quality control, ensuring rigorous standards are met from the very beginning to the final product.
Each product is subject to a thorough 100% comprehensive testing process before it is packaged and shipped, guaranteeing impeccable quality.
Q10. What are your payment terms?
We require a 100% full payment before production begins, ensuring a smooth and secure transaction process.