Q1. Which foods are suitable for slicing, and can fresh meat be processed?
Our versatile slicer series is adept at cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be ordered separately?
The minimum order quantity is a single unit, and we offer the convenience of ordering accessories separately to suit your needs.
Q3. Is there any stock available, and what are the delivery times for orders and sample requests?
Stock products ranging from 1 to 5 units are dispatched within approximately 5 days. For larger or customized orders, delivery times are negotiated based on the specifics of your order.
Q4. Can I acquire samples for market testing purposes?
Absolutely. Sample orders are available for thorough quality inspection and strategic market testing.
Q5. Could you elaborate on your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-sales service terms?
We provide a one-year remote warranty. In the event of quality issues, complimentary accessories are provided, although consumable parts are excluded from warranty coverage.
Q7. How many plug types are available for selection?
Choose from an array of plug types including Australian, English, American, and European plugs, with further customization available to meet your specific needs.
Q8. What materials are used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam. Additionally, we offer the option to customize cardboard boxes for tailored packaging solutions.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout every stage of production, from inception to completion.
Each product undergoes exhaustive 100% comprehensive testing before being meticulously packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before commencing production to ensure seamless transaction completion.