Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is designed for effortless slicing of frozen meat (bone-free), as well as a variety of vegetables, fruits, and sausages. Fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you can easily purchase accessories separately according to your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, anticipate a prompt delivery time of approximately 5 days for 1-5 units. Larger orders or custom products will be scheduled based on your specific requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are highly recommended for conducting thorough quality inspections and effective market testing.
Q5. What are your payment terms?
We offer a wide array of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, to suit your convenience.
Q6. What are your after-service terms?
Enjoy complete assurance with a one-year remote warranty. We offer free replacement accessories for any quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Select from a diverse array of plug types including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of durable mica and foam, with options for customization using cardboard boxes to fit your requirements.
Q9. How does your factory do quality control?
We place paramount importance on quality control throughout every phase of production, ensuring excellence from inception to completion.
Each product undergoes rigorous 100% comprehensive testing before being meticulously packaged and dispatched.