Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series effortlessly handles frozen meat (without bones), vegetables, fruits, and sausages. It's best to avoid cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit. Plus, you can conveniently order any accessories separately to suit your needs.
Q3. Is there any stock available for immediate delivery of orders and sample orders?
For 1-5 units, expect a swift delivery within approximately 5 days. Larger or custom orders will be tailored to your specific requirements and timeline.
Q4. Can I take samples for market testing?
Absolutely. Secure a sample order to conduct quality inspections and gain insights from market testing.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from a one-year remote warranty. We provide free accessories for quality issues, though consumable parts are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options: Australian, English, American, European, and more, all customizable to your needs.
Q8. What material is the packaging box made of?
Our standard machines are safely encased in 5 layers of Mica and foam. Custom cardboard box options are available upon request.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control at every stage of production, guaranteeing excellence from start to finish.
Each product is subjected to 100% comprehensive testing before it is meticulously packaged and dispatched.
Q10. What are your payment terms?
We require a 100% full payment before initiating production, ensuring a seamless transaction process.