Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for frozen meat (excluding bones), vegetables, fruits, sausages, and more. We do not recommend cutting fresh meat for optimal results.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit. Additionally, you can conveniently order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products (1-5 units), expect delivery in approximately 5 days. For multiple units or custom orders, delivery times will be tailored to your specifications and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer diverse payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Our after-service includes a remote warranty for one year. We provide free accessories for quality issues, although consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
We offer a variety of plugs to suit your needs, including Australian, English, American, European options, and more.
Q8. What material is the packaging box made of?
Our standard machines are packed with robust 5-layer Mica and foam. We also offer customizable cardboard boxes to meet your preferences.
Q9. How does your factory do quality control?
We place immense importance on quality control from start to finish.
Every product is subjected to 100% comprehensive testing before it is packaged and shipped.