Q1. Which foods are suitable for your slicer series, and can fresh meat be cut?
Our versatile slicer series expertly handles frozen meat (excluding bones), along with an array of vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and are accessories available separately?
The minimum order quantity is just 1 unit, and we offer the convenience of ordering accessories separately to meet your specific needs.
Q3. Is there any stock available for immediate delivery, and what is the delivery time for sample orders?
For stock products, expect a swift delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery time will be tailored to your specifications and quantity requirements.
Q4. Can I request samples for market testing purposes?
Absolutely! Sample orders are available and perfect for both quality inspection and market testing, allowing you to assess our products thoroughly.
Q5. What are your payment terms?
We offer a variety of convenient payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for quality issues, though consumable parts are not covered under warranty.
Q7. How many types of plugs are available?
Choose from a range of plug types including Australian, English, American, and European, with further customization available to suit your needs.
Q8. What material is used for the packaging box?
Our standard machines are carefully packed with five layers of Mica and foam for optimal protection. Customization options include cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
Quality control is paramount to us, from the initial stages of production to the final shipment, ensuring excellence throughout the process.
Each product undergoes thorough, 100% comprehensive testing before being packaged and shipped, guaranteeing the highest standards.
Q10. What are your payment terms?
We require 100% full payment before commencing production, ensuring a seamless transaction process.