Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series adeptly cuts through frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is just 1 unit, and yes, you can conveniently purchase accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or custom products, delivery times are negotiable based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for thorough quality inspection and market testing purposes.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. In case of quality issues, free accessories are provided, though consumable accessories aren't covered.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, and European plugs, with customization available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines come packed in robust 5-layer Mica and foam, with options for custom cardboard boxes to suit your requirements.
Q9. How does your factory do quality control?
We place utmost importance on quality control throughout the entire production process, from start to finish.
Every product undergoes rigorous 100% comprehensive testing before it is packaged and shipped, ensuring top-notch quality.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production.