Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series adeptly cuts frozen meat (excluding bones), vegetables, fruits, and sausages. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit. Additionally, accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
In-stock products (1-5 units) are dispatched in about 5 days. For larger or custom orders, delivery times are tailored to your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for rigorous quality inspection and strategic market testing.
Q5. What are your payment terms?
We offer flexible payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with complimentary replacement for quality issues. Note, consumable accessories fall outside the warranty scope.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, and more, all customizable to your specifications.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer bespoke cardboard box solutions.
Q9. How does your factory do quality control?
Quality control is paramount; we meticulously oversee every phase from start to finish.
Each product is subjected to rigorous 100% comprehensive testing before it is packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.