Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is designed to effortlessly cut frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, it is not recommended for cutting fresh meat to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at just 1 unit, and we provide the convenience of ordering accessories separately to cater to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging between 1-5 units, expect a swift delivery time of approximately 5 days. For larger orders or customized products, delivery timelines will be tailored based on your precise order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available and serve as a valuable tool for quality inspection and market testing.
Q5. What are your payment terms?
We offer diverse payment methods to suit your preferences: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our after-service terms include a remote warranty valid for one year. In the event of quality issues, we provide free replacement accessories, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a wide range of plug options to meet your needs, including Australian, English, American, and European plugs, with customization available upon request.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Additionally, we offer the option to customize packaging with cardboard boxes tailored to your specifications.
Q9. How does your factory do quality control?
Quality control is paramount at our facility, with meticulous attention given from start to finish to ensure every product meets our high standards.
Each product undergoes rigorous 100% comprehensive testing prior to packaging and shipment, ensuring only the finest quality reaches our customers.
Q10. What are your payment terms?
Our payment terms require 100% full payment prior to the commencement of production.
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