Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at cutting frozen meat (sans bones), as well as a variety of vegetables, fruits, and sausages. Cutting fresh meat is not advisable.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, and you have the flexibility to order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units generally take about 5 days for delivery. For larger orders or customized products, delivery timelines are negotiable, depending on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available and can be utilized for both quality inspection and market analysis.
Q5. What are your payment terms?
We offer a range of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty, addressing any quality issues with free accessories, though consumable accessories are not included under warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, and European plugs, customizable to suit your specific needs.
Q8. What material is the packaging box made of?
Our machines are typically packaged with 5 layers of Mica and foam, ensuring safety and durability. We also offer the option of custom cardboard boxes.
Q9. How does your factory do quality control?
Quality control is our top priority, rigorously maintained from start to finish.
Every product undergoes comprehensive testing, ensuring 100% quality before packaging and dispatch.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.