Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to handle frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. However, we do not recommend using it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at just 1 unit, providing flexibility, and yes, our accessories are available for separate purchase to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect a prompt delivery time of approximately 5 days. For larger orders or customized products, delivery timelines will be tailored to your order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders that are perfect for conducting quality inspections and market testing, ensuring our products meet your standards.
Q5. What are your payment terms?
We offer a variety of convenient payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more, to suit your preferences.
Q6. What are your after-service terms?
We provide a one-year remote warranty for your peace of mind. Should any quality issues arise, free accessories are supplied, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are available for selection?
We offer a diverse range of plug options including Australian, English, American, European plugs, and more. Each can be tailored to your specific requirements.
Q8. What is the material composition of the packaging box?
Our standard machinery is encased in robust 5-layer Mica and foam packaging. Additionally, we offer bespoke cardboard packaging solutions to meet your preferences.
Q9. How does your factory uphold quality control standards?
Quality control is our utmost priority, emphasized consistently from start to finish.
We ensure each product is rigorously tested with 100% comprehensive checks prior to packaging and dispatch.
Q10. What are your payment terms?
We require a 100% full payment to be made prior to the commencement of production.