Q1. Which foods are compatible, and can fresh meat be sliced?
Our slicer series is adept at processing frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order requirement? Are accessories available for individual purchase?
The minimum order quantity is 1 unit. Additionally, our accessories are available for separate purchase, offering flexibility for your needs.
Q3. Is there available stock for order delivery times and sample orders?
For those considering 1-5 units of our stock products, we assure a swift delivery time of approximately 5 days. For orders involving multiple units or customized products, we will tailor the timeline through negotiation, ensuring it aligns perfectly with your unique order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely, you can! Sample orders are a fantastic way to conduct quality inspections and market testing, ensuring our products meet your expectations before a larger commitment.
Q5. What are your payment terms?
We offer a variety of flexible payment options to suit your needs, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our commitment to quality is backed by a remote warranty valid for one year. Should any quality issues arise, we provide free accessories, although it's important to note that consumable accessories are not covered under this warranty.
Q7. How many types of plugs are there to choose from?
We offer a diverse selection of plug types to meet your needs, including Australian, English, American, and European plugs. Additionally, we can customize plug options to perfectly suit your requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in robust packaging featuring 5 layers of Mica and foam. For those seeking a bespoke solution, we also offer customized cardboard boxes.
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