Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is perfect for frozen meat (excluding bones), as well as vegetables, fruits, and sausages. We advise against slicing fresh meat to maintain optimal performance and longevity.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity stands at 1 unit, and yes, accessories can be bought separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger orders or custom products will be tailored to your specifications and discussed accordingly.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market assessment, ensuring you make an informed decision.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We provide a one-year remote warranty, offering free accessories for quality issues, although consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a range of plug options including Australian, English, American, and European, customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are secured in packaging made from 5 layers of Mica and foam, with options for custom cardboard boxes available to suit your preferences.
Q9. How does your factory ensure quality control?
We emphasize stringent quality control procedures throughout our production process, ensuring excellence from start to finish.
Every product undergoes a comprehensive 100% testing protocol before being packaged and shipped, guaranteeing reliability.
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