Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at cutting frozen meat (excluding bones), as well as vegetables, fruits, and sausages. It is advised to avoid using it on fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit, with the flexibility to purchase accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units are typically delivered within 5 days. For larger orders or custom products, delivery times are negotiated based on order details.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer diverse payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with complimentary accessories for quality issues, though consumables are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, and more, tailored to your preferences.
Q8. What material is the packaging box made of?
Our standard machines are encased in robust 5-layer Mica and foam packaging. Custom cardboard box options are available upon request.
Q9. How does your factory do quality control?
We prioritize meticulous quality control throughout the entire production process to ensure excellence.
Each product is subjected to rigorous 100% comprehensive testing prior to packaging and dispatch.
Q10. What are your payment terms?
We require a 100% full payment before production to streamline the process efficiently.