Q1. Which foods are suitable for this slicer, and is it capable of cutting fresh meat?
Our versatile slicer series adeptly handles frozen meat (excluding bones), as well as vegetables, fruits, and sausages. It is not recommended for cutting fresh meat, ensuring optimal performance.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit. Additionally, you can conveniently order our accessories separately to suit your specific needs.
Q3. Is there any stock available, and what are the delivery times for orders and sample orders?
For orders of 1-5 units, stock products are ready to be dispatched in approximately 5 days. Larger orders or customized products will have delivery times negotiated based on your unique specifications and quantity requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for comprehensive quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer a variety of convenient payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year, covering quality issues with free accessories provided. Please note that consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are available for selection?
We offer a variety of plug options including Australian, English, American, and European plugs, with customization available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in robust 5-layer Mica and foam packaging. We also offer the option to customize cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control throughout the entire production process, from start to finish, to guarantee excellence.
Each product is rigorously subjected to 100% comprehensive testing before being packaged and shipped, ensuring impeccable quality.
Q10. What are your payment terms?
We require a 100% full payment upfront before commencing production, ensuring a seamless and secure transaction.