Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We offer a minimum order quantity of just 1 unit, and our extensive range of accessories can be purchased separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
In-stock products (1-5 units) are delivered within approximately 5 days. For multiple units or customized orders, delivery is negotiated based on your specific requirements.
Q4. Can I take samples for market testing?
Yes, sample orders are available and perfect for quality inspection and market testing, ensuring your satisfaction.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, Union Pay, and more to accommodate your preferences.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In case of quality issues, we offer free accessories, though consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, and European, with customization available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are packaged with 5 layers of Mica and foam for protection. Customizable cardboard boxes are also available upon request.