Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series is adept at slicing frozen meat (excluding bones), vegetables, fruits, sausages, and more, though fresh meat is not recommended for cutting.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery in approximately 5 days for 1-5 units. For multiple units or customized orders, delivery times will be arranged based on your specific order requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for conducting quality inspections and extensive market testing.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty, offering free accessories for any quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, and European plugs, all customizable to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of durable mica and foam. Custom cardboard boxes can also be crafted to suit your preferences.
Q9. How does your factory ensure quality control?
Our commitment to quality control is unwavering throughout every stage of production.
Each product is subjected to rigorous 100% comprehensive testing before it is packaged and dispatched.