Q1. Which foods are suitable and can fresh meat be cut?
Our state-of-the-art slicer series is expertly designed to handle frozen meat (excluding bones), alongside vegetables, fruits, and sausages with ease. However, slicing fresh meat is not recommended to ensure optimal performance and safety.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a highly accommodating minimum order quantity of just 1 unit, you enjoy supreme flexibility. Accessories are available separately, allowing you to tailor your purchase to meet specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our in-stock products are prepared for immediate dispatch, ensuring delivery within approximately 5 days for orders ranging from 1 to 5 units. For larger or customized orders, delivery timelines are personalized based on your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders provide the perfect opportunity to conduct comprehensive quality inspections and market testing, ensuring your utmost satisfaction.
Q5. What are your payment terms?
We offer an extensive array of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, delivering convenience and adaptability to suit your preferences.
Q6. What are your after-service terms?
Experience peace of mind with our all-encompassing one-year remote warranty. We provide free accessories for quality-related issues, although consumables are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Select from a diverse selection of plug types, including Australian, English, American, European, and more, all customizable to align with your specific preferences and geographical requirements.