Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to handle frozen meat (excluding bones), along with an array of vegetables, fruits, and sausages. However, it is advised against using it for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at just 1 unit, and we offer the flexibility for accessories to be ordered separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect a swift delivery time of approximately 5 days. For larger orders or custom products, delivery times will be tailored to your specific order details and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for thorough quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer a variety of payment options to suit your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. Should quality issues arise, we provide free accessories, though consumable accessories are not covered under this warranty.
Q7. How many types of plugs are there to choose from?
Select from a variety of plug types to fit your needs, including Australian, English, American, and European plugs, with customization options available.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Cardboard box customization is also available to meet your preferences.
Q9. How does your factory do quality control?
Quality control is a paramount focus throughout our production process, ensuring excellence from start to finish.
Each product undergoes exhaustive, 100% comprehensive testing before being packaged and shipped.
Q10. What are your payment terms?
Full payment is required upfront before the commencement of production.