Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly slices frozen meat (bones excluded), alongside vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is a single unit, and you have the convenience of ordering accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger or customized orders will be coordinated according to your specific needs and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality checks and market trials.
Q5. What are your payment terms?
We offer a range of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from a one-year remote warranty. For quality issues, we provide free accessories, though consumable parts are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, and more, tailored to your needs.
Q8. What material is the packaging box made of?
Our standard machines are secured with 5 layers of Mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory do quality control?
We prioritize rigorous quality control throughout the production process.
Every product undergoes thorough 100% testing before it's packaged and dispatched.