Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at cutting frozen meat (bones excluded), along with vegetables, fruits, sausages, and more. It is advised not to use it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is one unit, and you can conveniently order accessories separately, tailoring to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units are available with a delivery time of approximately 5 days. For larger or customized orders, delivery times will be negotiated based on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes, ensuring our product meets your expectations.
Q5. What are your payment terms?
We offer a variety of payment methods for your convenience: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In the event of quality issues, free accessories are provided, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types to suit your needs, including Australian, English, American, and European plugs, with customization options available.
Q8. What material is the packaging box made of?
Our standard machines are protected with 5 layers of mica and foam packing. We also offer customized cardboard box packaging to fit your preferences.
Q9. How does your factory ensure quality control?
Quality control is a critical aspect of our production process, with rigorous attention given from start to finish.
Every product undergoes comprehensive testing at 100% before being packaged and shipped, ensuring top-notch quality.