Q1. Which foods are suitable? Can fresh meat be cut efficiently?
Our slicer series expertly cuts through frozen meat (excluding bones), vegetables, fruits, and sausages. We do not recommend using it for fresh meat.
Q2. What is the minimum order quantity? Are accessories available for separate purchase?
The minimum order quantity is just 1 unit. Our accessories are also available for separate purchase, offering flexibility for your needs.
Q3. Is there stock available for orders and sample deliveries?
For stock products, 1-5 units are ready within approximately 5 days. Larger or customized orders are subject to negotiation based on specifications and quantities.
Q4. Can I take samples for market testing purposes?
Absolutely. Sample orders are welcomed for quality inspection and to gauge market response, ensuring confidence in your investment.
Q5. What are your payment terms for transactions?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What after-service terms do you provide?
We offer a remote warranty for one year. For any quality issues, free accessories are provided, although consumable parts are excluded from the warranty.
Q7. How many plug types are available for selection?
Choose from a range of plugs: Australian, English, American, European, and others, tailored to meet your specific requirements.
Q8. What material is used for the packaging box?
Our standard machines are packed with 5 layers of durable Mica and foam, with customizable cardboard boxes available upon request.
Q9. How does your factory ensure quality control?
We prioritize meticulous quality control throughout the production process, ensuring excellence at every stage.
Each product undergoes rigorous 100% comprehensive testing before it is packaged and shipped, guaranteeing top-notch quality.
Q10. What are your payment terms for orders?
A full payment of 100% is required before production commences, ensuring a smooth transaction process.
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