Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to handle a variety of foods, including frozen meat (without bones), vegetables, fruits, and sausages. For optimal performance, we advise against slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We accommodate orders starting from just 1 unit. Additionally, you can conveniently order our accessories separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For prompt delivery, 1-5 units of stock products are typically dispatched within 5 days. For larger orders or customized products, delivery timelines will be tailored to your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are an excellent way to conduct quality inspections and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a variety of payment options for your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a comprehensive remote warranty for one year. Should any quality issues arise, we offer free replacement accessories, although consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Our versatile product offers a wide range of plug options including Australian, English, American, and European plugs. All customized meticulously to suit your exact needs.
Q8. What material is the packaging box made of?
Our standard machines are securely encased in a robust packaging solution with 5 protective layers of Mica and foam. For further customization, we offer specially designed cardboard boxes tailored just for you.
Q9. How does your factory ensure impeccable quality control?
We place paramount importance on quality control, meticulously overseeing every step from inception to completion.
Each and every product undergoes an exhaustive 100% comprehensive testing process prior to packaging and shipment, ensuring top-tier quality.