Q1. Which foods can be processed, and is it possible to cut fresh meat?
Our slicer series excels in slicing frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, cutting fresh meat is not advisable.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there stock available for order deliveries and sample orders?
For 1-5 units of stock products, expect a delivery time of approximately 5 days. For larger or customized orders, timelines will be tailored to your order specifics and quantities.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are perfect for quality checks and market evaluation.
Q5. What are your payment terms?
We offer diverse payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote one-year warranty with free accessories for quality issues. Please note, consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer an impressive range of plug types, including Australian, English, American, and European plugs, among others. Tailor your choice to meet your exact specifications!
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of robust Mica and foam for optimal protection. Additionally, we offer the flexibility to customize cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We prioritize quality above all, maintaining a strict quality control process throughout every production phase.
Every single product is rigorously tested, ensuring 100% comprehensive quality assurance prior to packaging and shipping.
Q10. What are your payment terms?
We require a 100% full payment upfront before production commences, ensuring a seamless transaction.