Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (bones excluded), a wide range of vegetables, fruits, sausages, and more. For optimal results, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, you can easily get started. Plus, our accessories are available for individual purchase, offering flexibility and convenience.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect delivery within approximately 5 days. For larger or customized orders, delivery times are tailored to your specific needs and order details.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting thorough quality inspections and gaining valuable insights through market testing.
Q5. What are your payment terms?
We offer a variety of payment methods for your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We promptly address quality issues with free accessory replacements, though consumables are exempt.
Q7. How many types of plugs are there to choose from?
We offer a selection of plugs tailored to your requirements, including Australian, English, American, and European options, ensuring compatibility and convenience.
Q8. What material is the packaging box made of?
Our machines are securely packaged in robust boxes made from 5 layers of Mica and foam. We also offer customizable cardboard packaging to suit your preferences.
Q9. How does your factory do quality control?
Quality control is our top priority, and we maintain rigorous standards from start to finish, ensuring excellence in every product.
Each product undergoes exhaustive 100% comprehensive testing before being carefully packaged and shipped to you, guaranteeing flawless operation.
Q10. What are your payment terms?
We require full payment of 100% prior to production, ensuring a smooth and efficient transaction process.