Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our versatile slicer series is expertly designed for slicing frozen meats (excluding bones), along with a variety of vegetables, fruits, and sausages. However, cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be ordered separately?
We cater to all needs with a minimum order quantity of just 1 unit, and offer the convenience of ordering accessories separately to perfectly match your requirements.
Q3. Is there stock available for immediate order fulfillment, including sample orders?
Our ready-to-ship products can be delivered within approximately 5 days for 1-5 units. For larger or personalized orders, delivery timelines will be tailored to your specific needs and order size.
Q4. Can I request samples for market evaluation?
Certainly. We offer sample orders to facilitate thorough quality inspections and comprehensive market evaluations.
Q5. What are your payment terms?
We provide a wide range of payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more to suit your preferences.
Q6. What are your after-service terms?
We offer a one-year remote warranty covering quality issues with complimentary accessory replacements, excluding consumable accessories from the warranty terms.
Q7. How many types of plugs are available to choose from?
We provide an array of plug options including Australian, English, American, and European styles, all customizable to align with your specific needs.
Q8. What material is used for your packaging box?
Our standard machines are meticulously packed with 5 layers of Mica and foam for optimal protection, with customizable cardboard boxes available upon request.
Q9. How does your factory ensure quality control?
Quality control is at the forefront of our operations, ensuring excellence at every stage of production.
Every product is subjected to thorough 100% comprehensive testing before it is carefully packaged and dispatched to you.
Q10. What are your payment terms?
To ensure seamless processing, we require a full, 100% payment upfront before commencing production.