Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to slice frozen meat (bone-free), as well as a variety of vegetables, fruits, sausages, and more. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We require a minimum order of just one unit, and you have the flexibility to purchase accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stocked items, expect delivery of 1-5 units within approximately 5 days. For larger or customized orders, delivery timelines will be negotiated according to your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available to facilitate quality inspections and market testing, allowing you to confidently assess our product's suitability.
Q5. What are your payment terms?
We offer a diverse array of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our after-service includes a comprehensive one-year remote warranty. In the event of any quality issues, we provide complimentary accessories, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
We offer a selection of plug options, including Australian, English, American, and European plugs, all customizable to suit your preferences.
Q8. What material is the packaging box made of?
Our machines are encased in robust packaging made from 5 layers of Mica and foam, with customizable cardboard box options available to meet your specific needs.
Q9. How does your factory do quality control?
We emphasize rigorous quality control, ensuring meticulous attention is given throughout every stage of the production process.
Each product is subjected to thorough 100% testing before being packaged and dispatched, ensuring unmatched quality and reliability.
Q10. What are your payment terms?
Full payment is required upfront before commencing production to ensure seamless processing and timely delivery.