Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at cutting frozen meat (excluding bones), along with a variety of vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For orders of 1-5 units, expect a swift delivery time of approximately 5 days. Larger or customized orders will be tailored to your specifications and timeline.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are an excellent way for you to conduct quality inspections and market testing.
Q5. What are your payment terms?
We offer flexible payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For quality issues, we provide free accessories, although consumable accessories are excluded.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, and European. Customization is available to meet your needs.
Q8. What material is the packaging box made of?
Our machines are protected with robust 5-layer Mica and foam packaging, with the option for customized cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
Quality control is paramount; we prioritize it from start to finish.
Every product undergoes thorough 100% comprehensive testing before it is packaged and sent to you.
Q10. What are your payment terms?
We require 100% full payment before production begins to streamline our process for you.