Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our versatile slicer series effortlessly handles frozen meat (excluding bones), vegetables, fruits, and sausages. However, the slicing of fresh meat is not recommended to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased independently?
The minimum order quantity is just 1 unit, and our accessories can indeed be purchased separately for your convenience.
Q3. Is there any stock available for immediate delivery of orders and sample requests?
For stock products, 1-5 units will be ready for dispatch in approximately 5 days. For larger orders or customized products, delivery times will be tailored to your specific order details and quantity.
Q4. Can I acquire samples for market evaluation?
Absolutely. Sample orders are available to facilitate quality inspection and market testing.
Q5. What payment terms do you offer?
We offer a variety of payment methods to suit your preferences: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty. In cases of quality issues, we provide free accessories, though consumable parts are excluded from the warranty coverage.
Q7. How many types of plugs are available for selection?
Choose from a variety of plug types including Australian, English, American, and European, or customize according to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of mica and foam. For added personalization, we also offer the option to customize cardboard boxes to your specifications.
Q9. How does your factory ensure quality control?
We place immense importance on quality control throughout the entire production process, ensuring excellence from start to finish.
Every product undergoes rigorous 100% comprehensive testing prior to packaging and shipping, guaranteeing the highest standards.
Q10. What are your payment terms?
We require 100% full payment before production commences