Q1. Which foods are suitable for slicing, and is fresh meat applicable for cutting?
Our versatile slicer series expertly slices through frozen meat (without bones), as well as vegetables, fruits, and sausages. We advise against using it for fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is a single unit. Additionally, our high-quality accessories are available for separate purchase.
Q3. Is stock available, and what is the delivery time for both standard and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. Larger or custom orders will be tailored to your specific needs and discussed accordingly.
Q4. Can I acquire samples for market evaluation?
Absolutely. Sample orders are ideal for conducting thorough quality inspection and insightful market testing.
Q5. What are your payment terms and options available?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are the specifics of your after-service support?
Enjoy a comprehensive one-year remote warranty that includes free accessories for quality issues, though consumable parts are excluded from coverage.
Q7. What plug types can be selected to suit varying requirements?
Choose from a range of plug types: Australian, English, American, European, or customize according to your specific needs.
Q8. From what material is the packaging box crafted?
Our machines are securely packed with five layers of Mica and foam. Customizable cardboard boxes are also available upon request.
Q9. How does your factory maintain high standards of quality control?
Our commitment to impeccable quality control is unwavering, from the initial stages to the final product.
Every product is subjected to rigorous 100% comprehensive testing prior to packaging and dispatch.
Q10. What are your payment terms regarding production?
We require 100% full payment prior to commencing production, ensuring seamless processing and delivery.