Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels in cutting frozen meats (please note, excluding bones), as well as a variety of vegetables, fruits, and sausages. However, we do not recommend using it for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the flexibility of ordering accessories separately to suit your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect delivery in approximately 5 days. For larger orders or customized products, delivery timelines are tailored based on your specifications and quantity.
Q4.Can l take samples for market testing?
Absolutely! Sample orders are available to facilitate thorough quality inspection and insightful market testing.
Q5. What are your payment terms?
Our array of payment options includes T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, ensuring convenience and security.
Q6. What are your after-service terms?
We provide a comprehensive remote warranty for one year. For any quality issues, free accessories are supplied, although consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including the Australian, English, American, and European plugs, with further customization available to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed using 5 layers of Mica and foam. Additionally, we offer the option of customized cardboard boxes to better suit your needs.
Q9.How does your factory do quality control?
We enforce stringent quality control measures throughout the manufacturing process, from start to finish, to ensure excellence in every product.
Every product undergoes rigorous 100% comprehensive testing prior to packaging and shipping, guaranteeing superior quality and reliability.
Q10.What are your payment terms?
We require 100% full payment before production begins, facilitating a smooth and efficient transaction process.