Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at slicing frozen meat (bones excluded), as well as a variety of vegetables, fruits, and sausages. Cutting fresh meat is not advised with our equipment.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at just 1 unit, and we offer the flexibility to order accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery of 1-5 units takes approximately 5 days. For larger or customized orders, delivery time is negotiable based on your specific order requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and market testing, allowing you to evaluate our superior product offerings.
Q5. What are your payment terms?
We accept a wide range of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For quality issues, we provide free accessories, although consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types, including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to your specifications.
Q9. How does your factory do quality control?
We emphasize rigorous quality control throughout every stage of production, ensuring unmatched reliability and excellence.
Each product undergoes thorough, 100% comprehensive testing before packaging and shipping, guaranteeing our commitment to quality.
Q10. What are your payment terms?
For your convenience, we require 100% full payment before production commences.