Q1. Which foods are most suitable for this machine, and can it effectively cut fresh meat?
Our slicer series is ideal for cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it's not recommended for fresh meat.
Q2. What is the minimum order quantity? Can I purchase accessories separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order accessories separately as needed.
Q3. Is stock available for prompt delivery of orders and sample requests?
For stock products, 1-5 units will be ready in about 5 days. Larger or customized orders will be scheduled based on your specifications and order size.
Q4. Can I obtain samples to test the market?
Absolutely. Sample orders are a perfect way to conduct quality inspections and market evaluations.
Q5. What payment methods do you accept?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service policies?
We offer a one-year remote warranty. In the event of quality issues, free replacement accessories are provided, although consumables are not covered.
Q7. What types of plugs are available for this equipment?
Choose from Australian, English, American, European plugs, or customize based on your specific needs.
Q8. What materials are used for the packaging box?
Standard machines are packed with 5 layers of Mica and foam. We also offer customized cardboard box options.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process.
Every product is subjected to comprehensive testing to ensure 100% quality before packaging and shipping.
Q10. What are your payment terms for orders?
We require 100% full payment prior to commencing production.