Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly crafted to cut through frozen meat (excluding bones) as well as a variety of vegetables, fruits, and sausages. For optimal performance and safety, we recommend avoiding the slicing of fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We require a minimum order quantity of just one unit, and for your convenience, all accessories can be purchased separately to suit your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1 to 5 units, expect a swift delivery time of approximately 5 days. For larger orders or custom products, delivery timelines will be tailored based on your specific order details and quantities.
Q4.Can l take samples for market testing?
Absolutely. We offer sample orders which are perfect for conducting rigorous quality inspections and comprehensive market testing.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more, catering to various customer preferences.
Q6. What are your after-service terms?
We offer a comprehensive remote warranty for one year, addressing quality issues with complimentary accessories. Please note that consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Our power solutions are as diverse as your needs. Whether you're looking for an Australian plug, English plug, American plug, or European plug, we offer bespoke customization to suit all your requirements.
Q8. Could you enlighten us on the materials utilized for your packaging boxes?
Our standard machines are meticulously packed with robust 5-layer Mica and foam, ensuring optimal protection. Additionally, we provide the option to tailor cardboard boxes to fit your specific needs.
Q9. How does your esteemed factory ensure top-notch quality control?
We are passionately committed to maintaining exceptional quality control throughout the entire production process.
Each product is subject to a rigorous and thorough 100% testing regimen prior to its packaging and shipment, ensuring the highest standards are met.