Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series efficiently slices frozen meats (excluding bones), vegetables, fruits, sausages, and more. We advise against using it for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units can be delivered in approximately 5 days. Larger or customized orders will have delivery times negotiated based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing.
Q5. What are your payment terms?
We offer diverse payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. Quality issues are addressed with free accessory replacements, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options such as Australian, English, American, European, and more, customized to your specifications.
Q8. What material is the packaging box made of?
Our standard machines are packaged using 5 layers of Mica and foam. We also offer customizable cardboard box options.
Q9. How does your factory ensure quality control?
We emphasize stringent quality control throughout the production process.
Every product undergoes comprehensive and rigorous testing before being packed and shipped to guarantee excellence.