Q1. Which foods are suitable, and is it possible to cut fresh meat with this machine?
Our slicer series excels in cutting frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended for optimal results.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is 1 unit. Additionally, our accessories are available for separate purchase, providing flexibility in meeting your needs.
Q3. Is there any stock available for timely delivery of orders and sample orders?
For orders of 1-5 units, stock products will be delivered within approximately 5 days. For larger or customized orders, delivery time is negotiable based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and comprehensive market testing, ensuring satisfaction before larger investments.
Q5. What are your payment terms?
We offer a range of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more for your convenience.
Q6. What are your after-service terms?
We provide a remote warranty for one year, covering quality issues with free accessories, although consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are available to choose from?
Choose from a variety of plugs: Australian, English, American, European, etc., with customization options to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer customized cardboard box solutions to suit your preferences.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process, ensuring excellence from start to finish.
Each product undergoes thorough 100% comprehensive testing before it is meticulously packaged and shipped, guaranteeing the highest standards.
Q10. What are your payment terms?
We require 100% full payment before production, ensuring a seamless transaction and timely delivery of your order.