Q1. Which foods are suitable, and is it possible to cut fresh meat?
Our slicer series is designed to expertly cut frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is a single unit, and yes, our range of accessories can be ordered separately to suit your needs.
Q3. Is there any stock available for immediate delivery, and what about sample orders?
For stock products, delivery of 1-5 units will take around 5 days. Orders for multiple units or customized products will be arranged based on order specifications and quantity.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are available for thorough quality inspection and strategic market testing.
Q5. What are your payment terms?
We offer diverse payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In case of quality issues, free accessories are offered, though consumable accessories are not covered.
Q7. How many types of plugs are available to choose from?
We offer a variety of plugs including Australian, English, American, and European, customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, with options for customized cardboard boxes available.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control processes from start to finish.
Each product undergoes comprehensive 100% testing before packaging and shipment, ensuring top-tier quality.
Q10. What are your payment terms?
We require 100% full payment before commencing production to ensure a seamless transaction.
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