Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our advanced slicer series is capable of cutting frozen meat (excluding bones), as well as an array of vegetables, fruits, sausages, etc. Cutting fresh meat is not recommended for optimal results.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, and you can conveniently order our accessories separately, tailored to your specific needs.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For 1-5 units, stock products can be delivered in approximately 5 days. For larger orders or customized products, delivery time will be negotiated based on your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for quality inspection and market testing, ensuring confidence in your investment.
Q5. What are your payment terms?
We offer a range of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, etc., for your convenience.
Q6. What are your after-service terms?
Enjoy peace of mind with our remote warranty for one year. In the event of quality issues, free accessories are provided, although consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available for selection?
Choose from a variety of plugs including Australian, English, American, European, and more, with customization available to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of Mica and foam, ensuring maximum protection. We also offer the option to customize cardboard boxes to suit your needs.
Q9. How does your factory ensure quality control?
We prioritize quality control from start to finish, ensuring excellence in every product.
Each product undergoes rigorous 100% comprehensive testing before it is packaged and shipped, guaranteeing superior quality and reliability.
Q10. What are your payment terms?
We require 100% full payment before production, ensuring a seamless transaction and timely production commencement.