Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at cutting frozen meat (excluding bones), as well as vegetables, fruits, and sausages. Fresh meat cutting is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units can be delivered in approximately 5 days. For larger orders or custom products, delivery times will be tailored to your order specifics and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for conducting quality inspections and market testing.
Q5. What are your payment terms?
We accept a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year. In the event of quality issues, we provide free accessories, although consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of Mica and foam for optimal protection. We also offer customizable cardboard box options.
Q9. How does your factory do quality control?
We prioritize quality control from start to finish, ensuring every product meets our high standards.
Each product undergoes rigorous 100% comprehensive testing before it is packaged and shipped to ensure impeccable quality.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.