Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series is designed to cut a variety of foods, including frozen meat (excluding bones), vegetables, fruits, and sausages. However, slicing fresh meat is not recommended for optimal results.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit! Plus, you have the convenience of ordering accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units, expect delivery within approximately 5 days. For larger orders or customized products, delivery time will be negotiated based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for quality inspection and market testing, helping you make informed decisions.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, and UnionPay.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. Should quality issues arise, we provide free accessories, though consumable items are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types—Australian, English, American, European, and more, tailored to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines come securely packed with 5 layers of Mica and foam. We also offer customization options for cardboard boxes to suit your requirements.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control from start to finish, ensuring excellence in every product.
Each product undergoes comprehensive testing at 100% before packaging and shipment, guaranteeing reliability and quality.
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