Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series seamlessly slices through frozen meat (without bones), as well as vegetables, fruits, and sausages. However, fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, offering flexibility and convenience. Accessories can be effortlessly ordered separately, tailored to your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, anticipate a delivery time of approximately 5 days for 1-5 units. Orders for multiple units or custom products will be scheduled based on your specific requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfectly suited for conducting rigorous quality inspections and strategic market testing.
Q5. What are your payment terms?
We offer a wide range of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, catering to diverse preferences.
Q6. What are your after-service terms?
Enjoy peace of mind with a comprehensive one-year remote warranty. We provide complimentary accessories for quality issues, ensuring satisfaction, although consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Select from a diverse array of plugs including Australian, English, American, European, and more, all customizable to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are meticulously packed with 5 layers of durable mica and foam, with options to customize using cardboard boxes to meet your specific requirements.
Q9. How does your factory do quality control?
We prioritize stringent quality control at every stage of production, ensuring unparalleled excellence from start to finish.
Each product undergoes meticulous 100% comprehensive testing before being carefully packaged and shipped, guaranteeing exceptional quality and reliability.