Q1. Which foods are compatible with your slicer, and can fresh meat be sliced?
Our versatile slicer series is perfect for frozen meat (excluding bones), as well as a variety of vegetables, fruits, sausages, and more. We advise against using it for fresh meat.
Q2. What is the minimum order quantity, and are accessories available separately?
The minimum order quantity begins at a single unit, and we offer the convenience of ordering accessories separately.
Q3. Is there stock available, and what are the delivery times for orders and sample requests?
For stock products ranging from 1-5 units, expect a swift delivery time of approximately 5 days. For larger or customized orders, delivery times are negotiable based on your specific order details and quantity.
Q4. Can I procure samples for market testing purposes?
Absolutely. Sample orders are available for both quality inspection and market testing, allowing for informed decision-making.
Q5. What are your payment terms?
We offer a variety of convenient payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In the event of quality issues, complimentary accessories are supplied, though consumable accessories fall outside of the warranty coverage.
Q7. How many plug types do you offer for selection?
We offer a range of plugs, including Australian, English, American, and European types, all customizable to meet your specific requirements.
Q8. What materials are used for your packaging boxes?
Our machines are typically packaged with five layers of robust Mica and foam. We also offer customizable cardboard boxes to suit your needs.
Q9. How does your factory maintain quality control?
We place tremendous emphasis on quality control throughout every stage of production.
Every single product undergoes comprehensive testing to ensure 100% quality assurance before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment upfront before initiating production.