Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is versatile, adept at slicing frozen meat (excluding bones), vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, accessories are available for separate purchase.
Q3. Is there any stock available for delivery time of orders and sample orders?
For 1-5 units of stock products, expect a delivery time of approximately 5 days. For larger or customized orders, delivery times will be negotiated based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In the event of quality issues, free accessories are included, although consumable accessories are not under warranty.
Q7. How many types of plugs are there to choose from?
We offer a range of plug options including Australian, English, American, and European plugs. Customization is available to fit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer customizable cardboard boxes to suit your needs.
Q9. How does your factory ensure quality control?
We place a strong emphasis on quality control, maintaining rigorous standards from start to finish.
Every product is subject to a 100% comprehensive testing process before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production commences.