Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is designed to expertly cut a variety of foods including frozen meat (excluding bones), vegetables, fruits, and sausages. However, it is not recommended for fresh meat slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is conveniently set at just 1 unit, and we also offer the flexibility of ordering accessories separately to suit your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For in-stock items, delivery can be expected within approximately 5 days for 1-5 units. For larger or customized orders, delivery timelines are tailored to your precise specifications and quantity requirements.
Q4.Can l take samples for market testing?
Absolutely. Our sample orders are ideal for conducting thorough quality inspections and comprehensive market testing.
Q5. What are your payment terms?
We offer a wide array of convenient payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty valid for one year. During this period, any quality issues will be addressed with free accessory replacements, though consumable accessories are exempt from warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer an array of plug options including Australian, English, American, and European plugs, and can customize according to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed using 5 layers of Mica and foam. Additionally, we can customize cardboard packaging to meet your personal preferences.
Q9.How does your factory do quality control?
We prioritize stringent quality control measures at every stage of the production process.
Each product undergoes exhaustive 100% testing, ensuring comprehensive quality assurance before packaging and shipment.
Q10.What are your payment terms?
Full payment of 100% is required prior to beginning production.