Q1. Which foods are suitable, and can this machine cut fresh meat?
Our versatile slicer series is perfect for cutting a variety of foods, including frozen meat (without bones), vegetables, fruits, and sausages. However, cutting fresh meat is not recommended for optimal performance.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity starts at just one unit, and we offer the flexibility of ordering accessories separately to suit your needs.
Q3. Is there stock available for prompt delivery of orders and sample orders?
For 1-5 units of stock products, expect delivery within approximately 5 days. For larger orders or customized products, delivery will be negotiated based on your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. We encourage sample orders to facilitate quality inspection and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a variety of payment options for your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For any quality issues, we offer free accessories, although consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types, including Australian, English, American, and European plugs, with customization available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with a robust combination of 5 layers of Mica and foam. Additionally, we offer customizable cardboard boxes for your convenience.
Q9. How does your factory ensure quality control?
Quality control is our top priority, meticulously monitored from start to finish to ensure excellence in every product.
Each product undergoes rigorous, 100% comprehensive testing before it is carefully packaged and shipped to guarantee your satisfaction.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production to streamline the process and ensure prompt delivery.