Q1. What variety of foods can this machine handle, and is it suitable for cutting fresh meat?
Our versatile slicer series is adept at handling frozen meats (excluding bones), a variety of vegetables, fruits, sausages, and more. However, cutting fresh meat is not advised to maintain optimal performance.
Q2. What is the minimum order quantity, and can I purchase accessories separately?
We accommodate orders starting from just 1 unit, with the flexibility to purchase accessories separately, tailored to meet your specific needs.
Q3. Is there stock available for quick delivery of orders and sample requests?
For swift fulfillment, 1-5 units of stock products are ready for delivery in approximately 5 days. For larger or customized orders, delivery times are negotiable based on your specifications.
Q4. Can I request samples for market testing?
Absolutely. We offer sample orders, providing an opportunity for quality inspection and effective market testing.
Q5. What payment terms do you offer?
We provide a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, etc., ensuring convenience and flexibility.
Q6. What are your terms for after-sales service?
We offer a comprehensive one-year remote warranty. Should any quality issues arise, we provide free replacement of accessories, although consumable accessories are not included.
Q7. How many types of power plugs are available for selection?
Choose from a range of power plugs, including Australian, English, American, and European options, all customizable to suit your specific requirements.
Q8. What materials are used for the packaging box?
Our machines come securely packed in 5 layers of durable Mica and foam. We also offer customization options with cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
Quality is our utmost priority, and we ensure stringent quality control measures are in place from the very start to the final steps of production.
Each product undergoes rigorous 100% comprehensive testing before it is carefully packaged and shipped, ensuring it meets our high standards of quality.
Q10. What are your payment terms?
For your convenience, we require a 100% full payment before we commence production, ensuring a smooth transaction process.