Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is perfect for slicing frozen meats (excluding bones), as well as vegetables, fruits, and sausages. Fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is 1 unit, and you can conveniently purchase accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. Larger orders or custom products will be negotiated based on your specific needs and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer various payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year, with free accessories provided for quality issues. Note: Consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options: Australian, English, American, European, and more, tailored to your requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory do quality control?
We place significant emphasis on comprehensive quality control, from start to finish.
Each product undergoes rigorous 100% testing before packaging and shipment.