Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series effortlessly slices through frozen meat (without bones), as well as vegetables, fruits, and sausages. Fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and accessories can be easily purchased separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For in-stock products, anticipate a delivery time of around 5 days for 1-5 units. Orders for multiple units or custom products will be scheduled according to your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for conducting thorough quality inspections and market testing.
Q5. What are your payment terms?
We offer a wide array of payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with a comprehensive one-year remote warranty. We provide free accessories for quality issues, with the exception of consumable accessories not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Select from a diverse range of plugs including Australian, English, American, European, and more, all customizable to suit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged with 5 layers of robust mica and foam, with the option to customize using cardboard boxes as per your needs.
Q9. How does your factory do quality control?
We emphasize stringent quality control at every stage of production, ensuring excellence from start to finish.
Each product undergoes rigorous and meticulous 100% comprehensive testing before being securely packaged and shipped.